FAQ

How is my personal information handled?

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

How do I contact customer support?

You can reach our customer support team via email at help@niramyajewels.com or call us at +91-9016234220. Our team is available to assist you with any inquiries or concerns.

Do you offer refunds?

We do not offer refunds. However, we provide exchanges for eligible products as per our return policy.

What is your return and exchange policy?

We offer a 7-day return policy for products that are damaged or have quality issues. To qualify for a return or exchange, please provide an unboxing video without cuts or pauses and report the issue within 24-48 hours of delivery. Products must be in unworn, brand-new condition with all original packaging and tags.

How can I track my order?

Once your order is shipped, we will send you tracking details via email, WhatsApp, and SMS. You can use these details to monitor your shipment's progress.

Is there a shipping fee?

We offer free domestic shipping on orders above ₹999. For orders below ₹999, a flat shipping fee of ₹100 applies.

How long does delivery take?

Orders are typically dispatched within 24-48 working hours. Delivery times may vary based on your location, but we strive to deliver your order promptly.

Do you offer international shipping?

Currently, we offer shipping across India. For international shipping inquiries, please contact our customer service at help@niramyajewels.com or call +91-9016234220.

Is Cash on Delivery (COD) available?

Yes, we offer Cash on Delivery (COD) as a payment option for your convenience.

What payment methods are accepted?

We accept various payment methods, including credit/debit cards and other online payment options. All financial transactions are processed securely through our payment partners.

How can I place an order?

You can browse our collections and place an order directly through our website: niramyajewels.com. Simply add your desired items to the cart and proceed to checkout.

What types of jewelry does Niramya Jewels offer?

Niramya Jewels specializes in premium imitation jewelry, including earrings, necklaces, bracelets, rings, and more. Our collections are designed to add brilliance to every occasion, blending elegance with affordability.

AAA+ American Diamonds

Premium-grade brilliance for an elegant, high-end look.

Moissanite Polki

The timeless charm of Polki with the unmatched sparkle of Moissanite.

Premium Colored Stones

Handpicked gemstones for vibrant, elegant designs.

Hypoallergenic & Skin-Friendly

Crafted with high-quality materials, safe for sensitive skin.

Perfect for Destination Weddings

Luxurious, travel-friendly, and safer to carry while looking just like real jewelry.

Durable, Long-Lasting Plating

Designed to resist tarnishing and maintain its shine over time.